Registered owner and responsible for the content on this website:
Phone: +43(0)699 17317344
Line of business: Tour Operator, Commercial Enterprise
Executive board and owner: Christian Löffler
Company registration numbers: 22357366, 29664467
Tax UID number: ATU68341902
Authorization granted in Austria
Registered authority: Bezirkshauptmannschaft Lienz, Austria
Member of the Chamber of Commerce Tirol: Registered as Travel Agent in sector Tourism and Leisure Industry and as a Commercial Enterprise in sector Retail
Content and photos: Christian Löffler, Ernst Löffler, Stadtmarketing Lienz, TVB Osttirol, Osttirol Adventures, Grandhotel Lienz, Alpintouring.at, Wikimedia Commons, Getty Images, iStockphoto, Shutterstock.
AdventureAustria is registered under Christian Löffler in the tour operator directory of the Ministry of Economy, Family and Youth (In Austria) with the registration number 2014/0064. More details can be found by visiting www.bmwfw.gv.at.
According to the travel agency and tour operator regulation in Austria (RSV), customer funds from package holidays organised by Christian Löffler AdventureAustria are covered for loss by an insurance bond under the following conditions:
A deposit may only occur up to eleven months before the end of the planned trip and shall not be more than 10% of the total holiday price. The balance is payable no earlier than 20 days prior to departure, after which travel documents will be issued to the customer. Any additional or early prepayments, including monthly payments are not permitted. Deposits and final payments are secured only to the extent that the tour operator is entitled by law to request them. The insurance bond will be used primarily to satisfy regulations of accepted payments.
Guarantor or insurer is Zurich Insurance with the contract commencing from 01.01.2014 with the policy number 701.015.380.509.
In the case of bankruptcy or insolvency, the registration of all claims must be made within 8 weeks from the day of an insolvency to the following liquidator:
Europäische Reiseversicherung AG
Tel Austria: 01 317 2500
Consumers have the option to make complaints to the online EU dispute resolution platform: http://ec.europa.eu/odr.
You can also make a complaint to the above e-mail address.
Travel agencies are subject to the following legal provisions: